Dear JAL Valued Travel Partners:
Due to the increase of the fuel surcharge for tickets issued between April 1 and May 31, 2011, we are expecting a high volume of the special support requests related to issuing tickets from our valued travel partners toward the end of this month.
(JAL International Fare Fuel Surcharge from April to May 2011)
As a result, wait time may be longer when contacting our reservation center.
To ensure that we will be able to support you in a timely manner, we would like to recommend issuing tickets well in advance.
We appreciate your usual support and patronage of Japan Airlines.
March 08, 2011